Safe and Responsible Gaming

rabjje's Responsible Gaming — Your Safety is Our Priority

Gaming is for entertainment — not addiction. rabjje helps you play mindfully and safely.

Our Responsible Gaming Policy

rabjje believes that online gaming should be an enjoyable and safe experience. We are committed to creating a transparent and responsible environment for players in Bangladesh. Responsible gaming means staying in control of your time, money, and emotions.

Our responsible gaming program helps you stay aware of your gaming habits and make the right decisions whenever a problem arises. If you feel that gaming is having a negative impact on your daily life, family, or financial situation, use our tools and get in touch with us.

For ages 21 and above only

All rabjje services are exclusively for adults aged 21 or older. Participation by minors is strictly prohibited. If you suspect that a minor is using your account, notify our support team immediately.

Our Protection Tools

Set Deposit Limits

Decide for yourself how much you can deposit each day, each week, or each month. Once a limit is set, it takes effect immediately. A request to increase a limit will take at least 7 days to process, so that you can make a well-considered decision.

Time-Out Feature

Want to take a temporary break? Use the time-out feature to temporarily close your account for anywhere from 24 hours to 6 weeks. During this time you will not be able to log in or place bets. Your account will be reactivated automatically once the time-out period ends.

Self-Exclusion

If you feel gaming is getting out of control, choose self-exclusion. Your account can be closed for 6 months, 1 year, or permanently. Reactivating your account during the exclusion period is not possible. You can complete this process with the help of our support team.

Betting Limit Control

Restrict how much money you can bet within a specific period of time. This limit is set at your own discretion and takes effect immediately. You can view your betting history at any time from your account.

24/7 Bengali Support

Do not hesitate to talk about gaming problems. Our Bengali-speaking support team is by your side around the clock. Contact us via live chat or by email at [email protected]. Your information will remain completely confidential.

Protection of Minors

rabjje strictly verifies the 21+ age requirement. Age is verified at the time of account registration. If children are present in your home, use a password lock on your device and keep your login credentials away from minors.

Recognise the Warning Signs

If any of the following signs appear in you, it is time to seek expert help.

Warning Signs

  • Feeling the urge to bet more and more in order to recover money you have lost.
  • Being unable to stop gaming, or finding it difficult to take a break even when you want to.
  • Hiding your gaming habits from family or friends.
  • Prioritising gaming over eating, sleeping, work, or studies.
  • Spending beyond your means or borrowing money to fund gaming.
  • Feeling restless, irritable, or low when you are unable to game.
  • Experiencing problems in relationships, work, or studies because of gaming.

If one or more of the above signs are present in you, do not blame yourself — this is a health issue and it can be managed with the right support. Speak with rabjje's responsible gaming team or a specialist.

Top Tips for Safe Gaming

  • Set a budget for yourself before you start gaming and stick to it.
  • Treat any losses as the cost of entertainment — it is better not to expect to get them back.
  • Set a time limit for each gaming session and use an alarm or reminder.
  • Avoid gaming when you are stressed, angry, or feeling low.
  • Never game after consuming alcohol or any intoxicating substance.
  • Take regular breaks — at least 15 minutes every hour.
  • Spend time with family, friends, and hobbies outside of gaming.
  • Review your gaming history once a week.

How to Use the Tools

Go to Account Settings

After logging in, click on your profile icon and select "Account Settings". You will find the Responsible Gaming section there.

Choose the Tool You Need

Deposit limit, betting limit, time-out, or self-exclusion — pick the right option based on your needs.

Set Your Limit

Enter the amount or time period you wish to set. Once you confirm the change, it takes effect immediately. Reducing a limit happens right away.

Get Help from Support

If you cannot find the setting or need assistance, contact us via live chat or by email at [email protected].

Need Help? We Are Here

24/7 Bengali Support Team

Our Bengali-speaking support team is always ready to help with any concern or issue related to gaming. Your identity and information will remain completely confidential.

Live Chat — Available Around the Clock

Questions and Answers about Responsible Gaming

Responsible gaming means enjoying gaming as a form of entertainment while keeping full control over your time and money. rabjje helps you maintain that control through various tools — you can play mindfully using features like deposit limits, betting limits, time-out, and self-exclusion.

No. All rabjje services are available only to adults aged 21 or older. Those who are 18, 19, or 20 years old are also not permitted to participate on this platform. Age verification is mandatory at the time of registration.

Log in to your account, go to Profile Settings, and select the "Responsible Gaming" section. There you will find options to set a daily, weekly, or monthly deposit limit. Lowering a limit takes effect immediately. If you wish to raise a limit, you will need to wait at least 7 days.

No. During self-exclusion your account will be completely closed, and logging in or placing bets will not be possible during this period. Your account cannot be reactivated before the exclusion period ends. This policy is strictly followed for your safety.

First, contact us via rabjje's 24/7 live chat support or by email at [email protected]. We will assist you with self-exclusion or time-out. You should also seek advice from a mental health professional — this is not a sign of weakness, but a courageous step.

Time-out is a short-term break — from 24 hours up to 6 weeks. Once the set period ends, your account is reactivated automatically. Self-exclusion, on the other hand, is a long-term measure — keeping your account closed for 6 months, 1 year, or permanently. Reactivating your account during the exclusion period is not possible.

Enjoy the Entertainment —
Responsibly

Play all games at rabjje with a clear head and within your budget. Our slots, cricket betting, and casino games are made for entertainment.